Guide – How to Shop with Us

We’ve created a simple step-by-step guide to help you shop on our website.
If you haven’t shopped online before, or if you’re unsure how the process works, please read this guide carefully.

To complete a purchase with us, follow these 6 easy steps:

1. Find the product(s) you want and add them to your cart
Browse our site and click "Add to Cart" on the product page of the item you wish to buy.
Once you're ready, open your cart and click "Proceed to Checkout" to continue.

2. Enter your personal information
Fill in your first and last name, email address, shipping address, and phone number.

3. Choose your shipping and payment method
You can select delivery to a parcel shop via GLS – the system will show the nearest pickup points based on your address – or you can choose GLS home delivery.
We accept credit and debit cards, Paypal, and Klarna as payment options.

4. Accept our Terms & Conditions and Privacy Policy
Before you can place your order, you must agree to our terms and privacy policy. Without this, your order cannot be completed.

5. Review and confirm your order
Check that all the details you’ve entered are correct, then confirm your purchase.

6. Receive your confirmation and tracking information
Once your order is placed, you’ll receive a confirmation email with the details of your purchase and the total amount.
When your order is packed and shipped, you’ll receive a second email containing your tracking number, so you can follow your parcel until it is delivered to your home or available for pickup at your chosen parcel shop.